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COR IBR350L-VZ Modem Firmware Update Notification
Support - April 18, 2016
Cradlepoint has posted new L-VZ modem firmware, 01.00.05, and is a requirement for future network compatibility on Verizon’s network. The updated modem firmware package applies solely to the COR IBR350L-VZ router, which contains this affected modem.
Series 3: How to Configure and Use SMS on capable Cradlepoint routers
Support - January 27, 2014
This article provides steps to configure and use the SMS feature available in certain Cradlepoint models: AER31x0, AER21x0, AER1600, MBR1400v2, MBR1400v1, CBA850, CBA750B, IBR11x0, IBR6x0 & IBR350.
NCOS: Effectively utilizing 2-SIM modems
Manual - January 20, 2017
How to use 2-SIM modems: What can and cannot be done. Failover, profiles and data usage
NCOS: SDK v2.0 Application Development Guide
Manual - July 10, 2017
This document describes application development using SDK v2.0.
NCOS: SDK Overview
Manual - August 2, 2016
some high-level discussion of Cradlepoint SDK
CradleCare Paid Support Frequently Asked Questions (FAQs)
Support - September 5, 2013
This article is intended to provide answers to some Frequently Asked Questions about Cradlepoint's Pay for Support model.
Dnsmasq Security Update
Support - October 6, 2017
In response to the critical security vulnerabilities discovered in the dnsmasq network service (CVE-2017-14491 and others), Cradlepoint has taken steps to incorporate the dnsmasq version 2.78 into its latest NetCloud OS.
How To Install a SIM Card
Support - November 14, 2017
In some cases the Cradlepoint Modem may not have a SIM card installed, and it may be necessary to insert a SIM Card yourself. Cradlepoint has different Modem Types, each with a unique way of inserting a SIM card. This Article is intended to assist the u...
Cradlepoint Router Power Supply Information
Support - September 26, 2011
This article describes the Input/Output levels of the wall & auto power adapters for use with Cradlepoint routers.
Type and Size of SIM Cards Used in Cradlepoint Modems
Support - August 8, 2012
This article describes the type of SIM required for CradlePoint modems, and how to properly insert and remove it.